Returns Policy
All Products are manufactured to the Purchasers specification as detailed in the purchasers order or instruction and the purchaser will not have any right to cancel the Contract or return the Products once production of the products has commenced and not after the products have been delivered or part delivered unless the Product is defective or, if we in our absolute discretion, agree to cancel your order. Where we agree to cancel your Order we shall notify you in writing that the Contract between us has been cancelled and we shall be entitled to retain up to 100% (one Hundred percent) of the purchase price for the Products paid by you or, where insufficient funds have been paid by you at the time of cancellation we may charge you for cancelling the Order in such amount as we shall in our sole discretion decide up to a maximum sum of 100% (One Hundred percent) of the purchase price for the Product. The amount of any monies retained or charged by us under this condition shall be decided by us taking into account the losses and costs that we will reasonably suffer because of your cancellation up to a maximum amount of 100% (One hundred percent) of the purchase price.
Goods will only be accepted back for credit with the express permission of Locker Shop UK Ltd. Goods must be returned in their original packaging. Credit shall not be given for goods received damaged. The buyer shall unless otherwise stated be responsible for the cost of the return carriage of all goods returned which shall be at the risk of the buyer until actual receipt of the goods to the “the company”. Proof of return delivery will remain with the buyer. All items returned by pre-arrangement and found to contain no fault will be subject to a 25% re-stocking charge.
Please refer to our Terms and Conditions.
To make a request to return a product please email info@lockersonline.co.uk